Shipping & Returns

SHIPPING & RETURNS

From our family to your table.

We’re a small team and every Oliza order is packed with care at our warehouse. Here’s everything you need to know about getting Oliza from our shelves to your kitchen.

SHIPPING

We currently ship within the contiguous United States.

Orders are typically processed and packed within 2–3 business days. Once your order ships, you’ll receive a confirmation email with tracking information so you can follow it on its way. Delivery times vary based on your location and the shipping service selected. 

FREE SHIPPING

Enjoy free standard shipping on orders of $14.99 or more within the United States. 

RETURNS & REFUNDS

Because Oliza products are food items, we’re unable to accept returns or exchanges on products.

If your order arrives damaged or defected please contact us at support@horizonfood.us within 7 days of delivery. Include your order number and a photo of the product and shipping package so our team can review.

For eligible issues, we may offer a replacement or refund at our discretion.

QUESTIONS?

We're here to help. Reach us at support@horizonfood.us and a member of our team will get back to you.

Pull up a chair. There's always room at our table.